Privacy Policy

1. Information We May Collect

When you visit our website, request a quotation, submit an enquiry or communicate with us regarding our moving and relocation services, we may receive information that you voluntarily provide.

Contact Information

• Name
• Phone number
• Email address

Moving & Relocation Information

• Pickup or origin location
• Destination location
• Preferred moving date
• Type of relocation
• Property or shipment information
• Packing requirements
• Vehicle transportation requirements
• Storage requirements
• Other information voluntarily provided in an enquiry

Communication Information

We may retain relevant information contained in communications with customers or prospective customers where reasonably necessary to respond to enquiries, provide quotations, coordinate services or address service-related matters.

2. How We Use Your Information

Information provided to Globe Moving & Relocation may be used for legitimate business and service-related purposes, including:

• Responding to enquiries and requests
• Preparing moving quotations
• Understanding your relocation requirements
• Communicating about requested services
• Coordinating moving and relocation services
• Managing bookings and service requests
• Providing customer support
• Responding to complaints, claims or service issues
• Maintaining business and service records
• Improving our website and services
• Complying with applicable legal or regulatory requirements

3. Information Submitted Through Website Forms

If you submit a contact form, quotation request, domestic moving enquiry or international moving enquiry, the information you provide may be used to contact you regarding your request.

For moving quotations, we may require information such as origin, destination, moving date, property details, shipment details and requested services to understand your requirements.

Submitting information through a website form does not by itself constitute confirmation of a moving booking. A booking is subject to the applicable quotation and booking terms.

4. Sharing Information With Service Providers

Where reasonably necessary to provide a requested moving or relocation service, relevant information may be shared with service providers involved in the requested service.

Depending on the nature of the move, these may include:

• Transportation providers
• Freight and logistics providers
• Moving or handling service providers
• Storage providers
• Vehicle transportation providers
• Customs-related service providers
• International logistics or destination service providers
• Insurance providers where applicable
• Other providers reasonably required for the requested service

Information shared with a service provider is intended to be limited to information reasonably required for the relevant business or service purpose.

5. International Relocation Information

International moving may require additional information for shipment coordination, documentation, freight arrangements, customs procedures and destination delivery.

Where such information is required to arrange a requested international relocation service, it may be processed or shared with relevant service providers according to the requirements of the shipment.

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance and analytics.

Cookies may help the website remember certain information, understand how visitors use the website and improve the overall website experience.

You can manage or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics & Website Technologies

Website analytics, security, communication, advertising or other technical services may use cookies or similar technologies where such services are implemented on the website.

These technologies may help us understand website usage, maintain website security, measure website performance and improve our online services.

The specific technologies used on the website may change as website functionality and business requirements change.

8. Third-Party Websites & Services

Our website may contain links to or integrations with third-party websites, platforms or services.

Once you access a third-party website or service, that third party's own privacy policy and terms may apply. Globe Moving & Relocation is not responsible for the privacy practices of independent third-party websites.

9. Data Security

We take reasonable measures to protect information provided to us against unauthorized access, misuse, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

Information may be retained for as long as reasonably necessary for the purposes for which it was collected, including customer service, quotations, bookings, business records, claims, accounting, legal requirements and dispute resolution.

Retention periods may vary depending on the nature of the information and applicable legal or business requirements.

11. Accuracy of Information

We aim to maintain accurate business and customer information. If you believe that information provided to us is inaccurate, you may contact us and request that the information be reviewed or corrected where reasonably applicable.

12. Children's Privacy

Our website and moving services are intended for general customers and businesses and are not specifically directed toward children.

We do not knowingly request unnecessary personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

14. Legal Business Information

15. Contact Us About Privacy

If you have questions about this Privacy Policy, the handling of information or your interaction with our website, please contact Globe Moving & Relocation.